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Yotpo Reviews

by Yotpo
Adobe Gold Technology Partner
This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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Overview

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Yotpo is an end-to-end eCommerce marketing platform with the most advanced solutions for customer reviews, visual marketing, SMS, loyalty, referrals, and subscriptions. All of our solutions work together to create personalized shopping experiences and turn first-time buyers into loyal customers who repeat purchases again and again.

With the Reviews for Magento, you can leverage social proof to increase trust and sales, make better business decisions based on customer feedback, and engage customers in the moments that matter most. These Yotpo solutions can also help you maximize review conversions by reaching customers where they are most likely to write a review.

Yotpo, an Adobe Accelerate Partner of Magento and official Google and Meta partner, has been deployed in more than 10,000 Magento stores, including on Moroccanoil, Everlast, and Adore Me. Yotpo is also partnered with leading Magento agencies, including Born Group, Vaimo, and Gorilla Group. Yotpo integrates seamlessly with Magento stores to help accelerate your growth by leveraging consumer advocacy and maximizing customer lifetime value. 

 

Accounts & Pricing

Yotpo's extension for Magento requires a Yotpo account.

  • To create your free account click here.
  • For more information on pricing, please click here or scroll down.

 

Yotpo Reviews

Features

Easily collect and intelligently display customer content like reviews, photos, and videos at key touch points throughout the buyer’s journey to improve trust, social proof, and sales. Our easy-to-use dashboards provide access to reviews data and unprecedented insights into consumer behavior and sentiment, so you can optimize your site to provide the most value to customers.

Including:

  • Collect reviews, ratings, photos, and Q&A from your customers
  • Increase conversion by showcasing customer content on site
  • Leverage our official partnership with Google to boost brand discovery and increase traffic from the search on Google Shopping
  • Share your best customer content on Facebook & Instagram
  • Make better business decisions using analytics and customer feedback
  • Build a loyal brand community using customer content
  • In addition, we offer the most integrations in the eCommerce technology ecosystem, with notable Magento partners, such as Nosto, Oracle + Bronto, Listrak, and AdRoll

 

What’s Included In Yotpo’s Free Plan?

Our Free plan is designed to meet the needs of small businesses and stores that are just starting out. It includes:

  • On-Site Display - Display customer reviews & photos alongside star ratings to increase conversion across your homepage, product & category pages, and at checkout
  • Social & Google - Share your reviews to Facebook and Twitter to drive traffic. Leverage our official partnership with Google to boost brand discovery and increase traffic from search on Google Shopping.
  • Collect more reviews - Automatic request emails that will help you collect more reviews with a single, frictionless request
  • Moderation & Commenting - Yotpo's powerful moderation tools allow you to publish reviews on your site, share them through social media channels, and comment on reviews to engage customers. Yotpo will also flag negative reviews that require your attention

 

What About The Growth Plan?

Our Growth Plan (starting at $19/mo) scales with your business. It includes everything in the Free plan plus: Photos in Reviews, Rich Snippets, Coupons, option to collect both site & product reviews in one flow, and more. For bigger businesses (up to 2000 monthly orders) we also offer our Prime plans which include Google Shopping, Google Seller Ratings, and more!

 

Looking For More?

Our premium plans offer highly customizable customer content marketing solutions for fast-growing brands and established enterprises. Talk to us about choosing the best solution for you. 

 

How Do I Get Started?

Migration from other reviews solutions is a breeze, and make it easy to import all of your existing reviews.

 

Reviews 

There’s a reason why the world’s best brands choose Yotpo:

  • “Since I started using Yotpo, we rose to the second position in Google search results.” - Robert Conley, Founder, and CEO of Beanilla
  • “Since integrating Yotpo to our site, we have seen a significant lift in our conversion rate and engagement, resulting in a huge increase in review-recommended product sales.” - Beth Myers, VP of eCommerce at Dakine
  • “It’s important that our customers have a really great purchasing experience, and Yotpo’s simplicity ensures that.” - Jake Kassan, CEO of MVMT Watches

 

 

Find the Yotpo extension for Loyalty & Referrals here.

Technical Specifications

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Seller profile

Yotpo

Seller contact

E-mail

Integrator

YOTPO

Current Version

4.1.0

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)

Adobe Commerce (on-prem): 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Magento Open Source: 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Type

Stable Build

Updated

28 March, 2024

Categories

Extensions, Marketing

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge

Documentation

Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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4.1.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Enhancements in this version:
    * [Reviews] V3 widgets support: Adding support for our new V3 widgets version. Easily install the new widgets on site automatically or manually by copying and pasting the widget code snippet. The new widgets include improved performance, advanced customization capabilities, a newer UI, ADA compliant, and SEO optimization.
    * [SMS] Upgraded Tracking Pixel: Create more powerful segments to engage customers differently based on where they are in their journey and their level of intent. With the new pixel, you can now track: Whether a subscriber was active on site, what products a subscriber viewed, when a subscriber added to cart but didn’t reach the checkout, tracking for these new behaviors begins once the latest Magento extension is installed, after that, no further action is required for set up.

    Bug fixes in this version:
    * Added support for Laminas instead of Zend_Http_Client which was deprecated in Magento 2.4.6
    * Fixed issues with the email consent checkbox not getting an email address for registered customers
    * Fixed issues with RichSnippet faults on missing products

4.0.33:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Bug fixes in this version:
    * Products can’t be unblocked or ungrouped once configured on Magento.
    * Resetting the SMS consent once the order was created.
    * Checkout sync to process compatibility for PHP 8.1.

4.0.32:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    * Automated catalog sync capabilities - This is no longer a manual process! Manage and sync your Yotpo catalog without leaving Magento.
    * Sync customers and checkouts data seamlessly to Yotpo.
    * Group up to 1,000 products rather than the previous limit of 300.
    * Trigger automatic review requests based on fulfillment date rather than the order creation date.
    * Canceled/Returned orders will not trigger automatic review requests.
    * Out of the box Yotpo SMSBump for Magento!
    * Add our SMS product with no additional installation or dev work as it will also support SMS connectivity.

    Please note: When installing the Yotpo Reviews and SMSBump extension, all 3 modules (Yotpo_Core, Yotpo_Reviews, and Yotpo_Smsbump) are enabled by default. All 3 modules are required for the full functionality of the extension. Use the following command to verify that the modules are enabled: bin/magento module:status

    Enhancements and bug fixes in this version:
    * Fixed issues with support for PHP 8.1.1
    * Price sync for configurable products

4.0.31:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Added SMS and new features to Reviews

3.3.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Added compatibility with Magento 2.4.4.

3.1.4:

  • Compatible with Adobe Commerce (cloud) : 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Bug fix: We've improved the mechanism for syncing orders to Yotpo. If an order fails to sync for any reason, this order will be skipped and the process will continue to sync the next order.

3.1.3:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    * Bug Fix: Some users who upgraded from an older version of Magento to one of the latest versions found that the yotpo_rich_snippets table was not created. This issue is now fixed and the yotpo_rich_snippets table should display correctly.
    * Bug Fix: We've improved the mechanism for syncing orders to Yotpo. If an order fails to sync for any reason, this order will be skipped and the process will continue to sync the next order.
    * We've added Google fonts to the Content Security Policies (CSP) whitelist.

3.1.2:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    To enable customers to adjust when orders are synced to Yotpo, customers can now programatically customize the following functions: getOrderCollection, setOrderCollectionLimit, and addOrderCollection.

3.1.1:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Persist Yotpo ratings as the default rating source, to allow ratings to be used in Magento widgets
    * Added a dedicated Yotpo log file, to allow customers to view and mitigate extension related problems
    * Bug fix: Add missing dependency declare `Magento_Analytics`
    * Bug fix: Added CSP whitelist
    * Bug fix: Added support for custom brand attribute with type dropdown
    * Bug fix: We're now refrain from syncing fully cancelled orders to Yotpo

3.1.0:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Added missing dependency to Magento analytics.
    * Added order status changed Date to order`s payload sent to Yotpo.
    * Fixed average score for Richsnippet to be floating point
    * Improved Richsnippet synchronization performance
    * Curl timeout reduced to 45 seconds

2.9.2:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Applied Magento coding standards.
    - Fixed single store known issue (When in Single-Store mode, Yotpo Enabled/Disabled and API Credentials are not updated in client-side after clicking Save Config).
    - Added i18n directory with en_US translation dictionary.
    - Documentation links have been updated.
    - Fixed incorrect orders schema payload issue.

2.9.1:

  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Fixed retries order sync for invalid orders
    - Fixed link to Yotpo

2.9.0:

  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Applied Magento coding standards
    - General bug fixes
    - Added validation alert when more than one store is linked to a Yotpo account
    - Enabling Yotpo "debug mode" via the extension configuration page will work only if Magento debug mode is enabled. Debug logs are written to /var/log/debug.log
    - Added support for Magento Enterprise Edition with split DB
    - Added Support for Magento 2.3.2
    - Added support for DB with table prefixes

    Known Issue:
    When in Single-Store mode, Yotpo Enabled/Disabled and API Credentials are not updated in client-side after clicking Save Config.

    Workaround:
    Any time changes are made to Yotpo Widget/Sync Settings in Single-Store mode, enable Yotpo, re-enter Yotpo App Key and API Secret, and Save Config.

2.8.5:

  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Fixed issue affecting order sync status

2.8.3:

  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Fixed nesting emulation error.
    * Fixed SyncStatus on Store Configuration to exclude disabled stores from the query.
    * Fixed SyncStatus on Store Configuration to calculate each store by its specific configurations.
    * Added "Total orders synced with Yotpo" to SyncStatus.
    * Global improvements for multi-store support.

2.8.1:

  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Enhancements and Bug-Fixes:

    - Added new UGC engagement and performance statistics in store dashboard and Yotpo Reviews page.
    - Access to reviews moderation, analytics, and reporting from within the Magento admin panel.
    - Improved code and plugin design.
    - Improved logging.
    - Added quick launch to the Yotpo admin.
    - Simplified store connection process to Yotpo.
    - Yotpo logo removed from the main menu.
    - Fixed getRichSnippet method

2.7.5:

  • Compatible with Adobe Commerce (on-prem) : 2.1 2.2 2.3
  • Compatible with Magento Open Source : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Changes and Bug-Fixes:

    - Yotpo plugin was refactored in line with Magento standards & best practices
    - Fixed a bug preventing manual positioning of Review and Star Rating on-site widgets
    - Added a fail-safe mechanism that schedules periodic syncs as Cron jobs, ensuring all
    new orders are properly synced with Yotpo even in cases of temporary network
    outages
    - Added support for Magento 2.3.1
    - Removed support for Magento versions older than 2.1. Older versions can be installed via Yotpo's Packagist Repository ( yotpo/module-review ).

    Configuration Page Additions and Enhancements:

    - UI enhancements to the extension configuration page and admin menu panel
    - Yotpo configuration page appears by default in the admin panel configuration section
    - Added enable/disable toggle of the extension for improved usability
    - Added "Debug Mode" setting to toggle extended logging
    - Added extension version indicator
    - Past orders (90 days back) can now be synced with Yotpo by selecting "Sync from"
    dates
    - Sync status now shows in the configuration page and displays the last sync date and
    number of orders synced with Yotpo
    - Added "Orders sync limit" setting to limit the sync pace with Yotpo and improve server
    load throttling
    - Added the ability to trigger order sync to Yotpo on multiple order statuses

2.4.5:

  • Compatible with Adobe Commerce (on-prem) : 2.0 2.1 2.2 2.3
  • Compatible with Magento Open Source : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Fixed:

    * Manual widget placement: <?php echo $this->helper('Yotpo\Yotpo\Helper\Data')->showWidget($this); ?>
    * Failure of past bulk order submission when one order in the bulk fails.

2.4.4:

  • Compatible with Adobe Commerce (on-prem) : 2.0 2.1 2.2 2.3
  • Compatible with Magento Open Source : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Bug Fix: Incorrect product URL
    - Bug Fix: Incorrect product data affecting downloadable and virtual products
    - Added: Support for removed products when exporting past orders process
    - Removed: Column layout from .xml files

2.4.3:

  • Compatible with Adobe Commerce (on-prem) : 2.0 2.1 2.2 2.3
  • Compatible with Magento Open Source : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    • Added support for Magento 2.3.
    • Added support in PHP 7.2.
    • Bug fix : multi-store sending wrong product URL.

2.4.2:

  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Bugs Fixed:
    -Wrong template path in YotpoReviewRenderer.
    -Yotpo settings in single store mode and composer autoload.
    -Bug affecting the ability to retrieve configurable product data.
    -Bug affecting the abilitiy to enable the default Magento reviews tab option on the Yotpo. configuration page in the Magento Admin.
    -Bug affecting the ability to retrieve backend product URL vs. storefront product URL.

2.4.1:

  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Added Support for Magento 2.2.6

2.4.0:

  • Compatible with Adobe Commerce (on-prem) : 2.0 2.1 2.2
  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Added Support for Magento 2.2.5 and bug fixes

2.2.8:

  • Compatible with Adobe Commerce (on-prem) : 2.0 2.1 2.2
  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Added support for Magento 2.2.3
    Added support for PHP 7.1

2.2.7:

  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    new features and minor bugs fix
    new features
    1. You can now configure a widget that will display the number of Q&A
    on your product pages.
    2. Added support for additional product specs.
    Supported types: UPC, MPN, BRAND, ISBN, SKU
    bugs that were fixed
    1. Updated support links in the Admin
    2. Pulling high quality product thumbnails

2.0.8:

  • Compatible with Adobe Commerce (on-prem) : 2.0 2.1 2.2
  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Added Support for Magento 2.2.5 and bug fixes

2.0.7:

  • Compatible with Adobe Commerce (on-prem) : 2.0 2.1 2.2
  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Added support for Magento 2.2.3
    Added support for PHP 7.1

2.0.6:

  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    new features and minor bugs fix
    new features
    1. You can now configure a widget that will display the number of Q&A
    on your product pages.
    2. Added support for additional product specs.
    Supported types: UPC, MPN, BRAND, ISBN, SKU
    bugs that were fixed
    1. Updated support links in the Admin
    2. Pulling high quality product thumbnails

2.0.5:

  • Compatible with Magento Open Source : 2.0
  • Stability: Stable Build
  • Description:

    Yotpo is primarily a reviews collection and trust-building software. It lets store administrators collect reviews from past buyers and deploy them on-site. Yotpo also leverages reviews in various ways to boost traffic and drive sales, such as in SEO, posts to social media, and in strategic on-site upselling.

    Software Requirements:
    Magento 2.0.0 - 2.0.2

    Major Highlights:
    Product reviews widget
    Site reviews tab
    Bottomline aggregating the average score and total reviews of a product
    Mail after purchase

    Version 2.0.1
    Fixes:
    Performance fix - redundant call to parent product from child product

    Version 2.0.2
    Fixes:
    Production compiling fix - removed redundant dependency injections.
    Installation documentation fix.

    Version 2.0.3
    Fixes:
    Removed redundant PHP closing tag

    Version 2.0.4
    Fixes:
    Prevent Javascript from executing scripts from widget data.

    Version 2.0.5
    Fixes:
    Removed Incorrect Dependency (Escape)


2.0.4:

  • Compatible with Magento Open Source : 2.0
  • Stability: Stable Build
  • Description:

    Yotpo reviews for Magento 2
    Yotpo is primarily a reviews collection and trust-building software. It lets store administrators collect reviews from past buyers and deploy them on-site. Yotpo also leverages reviews in various ways to boost traffic and drive sales, such as in SEO, posts to social media, and in strategic on-site upselling.

    Software Requirements:
    Magento 2.0.0 - 2.0.2

    Major Highlights:
    Product reviews widget
    Site reviews tab
    Bottomline aggregating the average score and total reviews of a product
    Mail after purchase

    Version 2.0.1
    Fixes:
    Performance fix - redundant call to parent product from child product

    Version 2.0.2
    Fixes:
    Production compiling fix - removed redundant dependency injections.
    Installation documentation fix.


    Version 2.0.3
    Fixes:
    Removed redundant PHP closing tag

    Version 2.0.4
    Fixes:
    Prevent Javascript from executing scripts from widget data.




Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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Q & A

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Reviews

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